ATCO Privacy Policy


Rest assured that your data will only be used in accordance with this privacy statement.

This privacy policy is considered a unique property of Al-Haidari Trading Company (ATCO), whether for its sales through the site or in the local and international markets, and no party has the right to use it in any illegal manner.

(Al Haidari Trading Company) is committed to ensuring the protection of your privacy, so that you can provide certain information if we ask you to do so to determine your identity when you use this site. You have to be sure and assured that (Al-Haidari Trading Company) may change this policy from time to time by updating this page, so you should check and refer to it from time to time to ensure that the changes made will be acceptable to you. This policy has been in effect since (2021 AD).



  • Visitors to the ATCO website are able to browse and review all products in a smooth and comfortable way, while requesting any product. This requires the visitor to register his own data so that we can complete our mission, which is to deliver the product in a safe way to both parties.
  • ATCO may collect the following data:
  1. Your personal information provided by you including but not limited to (first and last name, job title and general work information).
  2. General contact information provided by you including but not limited to (e-mail, mobile number, phone number, social media accounts).
  3. Demographic information such as postal code, preferences, interests, interests, gender and age.


  • The intermediary company that will deliver the product also has the right to see and know information about your computer, your personal information such as your full name, e-mail, phone number and geographical location, as it is a dependent and complementary part of ATCO's electronic work, and without that, your data will remain protected by a strong security system owned by the site.
  • Registering an account on our site includes a confirmation message via email or phone to increase security and privacy.
  • All electronic financial transactions made through our website are protected by encryption technology.
  • With regard to cookies, they provide you with a better way to browse our site every time you visit. In the case of blocking cookies from your electronic browser, it will have a negative effect on benefiting from our site and the features on it.
  • We may, from time to time, use your information to communicate with you for marketing research purposes and may contact you by e-mail, telephone, fax or post.


  • In the event of an order and confirmation of the purchase, ATCO offers its valued customers who have purchased for $500 or more the advantage of free shipping if the destination is within ten kilometers from the company's original headquarters.
  • The online shopping site provides a delivery service to remote areas in the capital, Sana'a, at a cost starting from $5 as shipping fees and increasing according to the delivery distance.
  • With regard to the rest of the Yemeni governorates, Al-Haidari Trading Company has branches in both Aden and Ibb and provides a delivery service corresponding to the main branch in Sana'a, as described in the previous item.
  • Goods that leave the warehouses of Al-Haidari Trading Company are not returned or exchanged except in the event of a manufacturing technical error from the company itself.
  • With regard to installation, this requires the customer to communicate with the main branch and agree on the cost of this service.
  • Payment methods on the website are two methods
  • Payment in cash upon receipt of the product in case its price is less than $500
  • If the order price exceeds $500, the amount is transferred through electronic wallets or the banks that the site contracted with only.
  • In the event of any technical and workmanship problem with the product, it must be returned within 3 days from the date of receipt, unless responsibility is lifted from Al-Haidari Trading Company.
  • The warranty period for our products is only one year.


Contact us if you are experiencing a problem or have questions about the privacy terms attached above at the following address:



Al Haidari Trading - Sony Agency

Haddah Street - Sana'a - Yemen

Tel: 503970




Website last update 27-5-2021